Shipping Policy

Effective Date: 4th August 2025

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Thank you for shopping with mrwalnuts.com We are committed to delivering your order accurately, in good condition, and on time. Below is our shipping policy for all purchases made through our website within the United Arab Emirates.

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1. Shipping Coverage
We currently offer shipping services in Dubai (Unites Arab Emirates). 

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2. Delivery Timeline
Standard Delivery: 1–3 business days (within city limits)

Outlying Areas: 2–3 business days

Orders placed after 3:00 PM will be processed the next business day.

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3. Shipping Charges
Orders above AED 100: Free shipping

Orders below AED 100: Flat rate of AED 10.

Shipping rates may vary during promotions or special events.

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4. Order Processing
Orders are processed and dispatched within 24 hours.

You will receive a confirmation email with a tracking number once your order has been dispatched.

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5. Delivery Partner
We work with reliable logistics partners to ensure timely and safe delivery of your order. If your area is not serviceable by our courier partner, we will contact you to arrange an alternative delivery method.

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6. Delivery Attempts
Our courier will attempt delivery twice. If unsuccessful, your order will be returned to us.

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7. Delays
Delays may occur due to unforeseen circumstances (weather, government restrictions, etc.). We appreciate your understanding and patience in such cases.

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8. Order Tracking
You can track your order using the tracking link sent via email or by contacting our customer support team.

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9. International Shipping
Currently, we do not offer international shipping. Orders can only be shipped within the UAE.

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10. Contact Us
If you have any questions or special requests regarding shipping, feel free to contact us:

📧 Email: [mrwalnuts.uae@gmail.com]
📞 Phone/WhatsApp: [+971 585251291, +971 504804570]